BUSN 315 Syllabus

Spring Semester - Online Standardized Syllabus

BUSN 105 – Introduction to Business

 3 credits

                                           

Instructor

Amber Trunzo

Phone

570-351-4373

Office

Off campus

E-mail

trunzoa@lackawanna.edu

Office Hours

By appointment

 

 

 

Text

OM 6 Edition: 6th Author: Collier ISBN: 9781305664791 Copyright Year: 2017 Publisher: Cengage Learning

 

Description

This course combines managerial philosophies with budgeting processes and analysis.  In addition, students will study business environments and scenarios through financial and non-financial lenses.  Modeling, planning, and forecasting will allow students to explore various approaches to operating process-management driven businesses.

Pre-requisites: Principles of Management, Managerial Accounting

 

 

Objectives

  1. The student will be able to explain the concept and importance of operations management and the concept of value and explain how the value of goods and services can be enhanced.

2. The student will explain how organizations seek to gain competitive advantage, explain the benefits       and challenges of using technology, and describe steps involved in designing goods and services.

3. The student will be able to explain the concept of a global supply chain and describe the key design decisions, describe the four types of processes used to produce goods and services and explain the logic and use of the product-process matrix, and describe the four layout patterns and when they should be used.

4. The student will be able to describe the importance of forecasting to the value chain and explain basic concepts of forecasting and time series, explain the concept of capacity and how to compute and use capacity measures, and explain the importance of inventory, types of inventories, and key decisions and costs.

5. The student will be able to explain the basic concepts of supply chain management and describe the activities associated with logistics, describe the overall frameworks for resource planning in both goods-producing and service-producing organizations, and explain the concept of scheduling and sequencing.

6. The student will be able to explain the concepts and definitions of quality and describe quality philosophies and principles of Deming, Juran, and Crosby and describe quality control systems and key issues in manufacturing and service.

7. The student will be able to explain the four principles of lean operating systems and describe the lean tools and approaches and explain the key issues associated with project management and describe how to apply the Critical Path Method (CPM).

 

Requirements

Students should read the assigned chapters in the textbook for each week.  Students will be assessed on comprehending course content via: class participation, class discussion, case study exercises, and quizzes.

 

Evaluation

This course is highly structured around discussion. Note taking and attention should be practiced by each student. Quizzes will be given regularly. Most chapters have a Case Study with questions to answer.  Preparation is expected with all readings and presentations. The syllabus schedule is subject to change

 

 

 

Online Course Attendance Policy

Students enrolled in credit-bearing courses at Lackawanna College will fail any course(s) in which they accumulate absences beyond the maximum number allowed. This pertains to online courses as well.

 

Attendance is defined by participating in an academic activity within the online classroom, which includes making posts and replies in a course-related graded discussion forum or submitting a course-related written assignment. Activities (Syllabus quiz, Course Navigation Quiz, Academic Honesty Pledge, Autobiography) not related to the aforementioned activities will not count for attendance purposes.

 

Students that fail to participate in an academic activity as described above in the online classroom prior to the last day to drop/add, will automatically be dropped from the course.

 

  • You are required to engage in discussion by making an initial post to your instructor’s prompt by the assigned day of the week, and then submitting the required number of replies by the end of the week.
  • Students who do not participate in any course-related discussions AND who do not submit any course-related assignments for ONE week will be DROPPED from the course. It is the responsibility of the student to formally withdraw from the course at the Registrar’s office.

 

 

Online Course Discussion Policy

In order to understand, remember, and benefit from what we learn in class, discussion and interaction are critical. Responses such as, “I like what you said.” “I agree.” Or “Good thinking.” are NOT acceptable. Also, you should NOT simply repeat what someone else has already said.

Good Discussions in Course Resources will help you, but you should also use this rubric to gain all possible points for your contributions and, more importantly, to get the most out of our class discussion!

Ask yourself the following questions to help guide you in having a great discussion:

  • Did I answer the discussion questions directly demonstrating a clear understanding of the material that promoted conversation?
  • Did I support my answers to the discussion questions with research and reading?
  • Did I make the required number of replies to my classmates?
  • Did I continue the conversation with peers that replied to my discussion?
  • Did I answer any additional questions the instructor may have asked?
  • Are all of my responses detailed and clear?
  • Did I make my initial post and replies by the assigned due dates?
  • Did I relate my responses to the course reading, notes, and/or personal life?
  • Did I provide the class with a response that is non-generic and inspiring – meaning that they learned from what I have contributed and can continue the conversation
  • Did I use proper grammar, spelling and netiquette?

 

Responses that do not move the conversation forward by providing information to which others can respond and build upon will negatively affect your weekly score.

 

Withdrawal Policy

A student has the privilege of withdrawing from any courses or from the College itself without academic penalty up to and including the final date for withdrawal indicated on the College calendar.

To withdraw officially from a course or from the College, a student must obtain the proper withdrawal form from the Student Affairs Office or from your Center Director, complete this form and submit it to the Registrar's Office before the final day for withdrawal without academic penalty as indicated on the College calendar. If a student stops attending a course for which he/she is registered after the published census date (end of drop/add) without having officially withdrawn from the course, the student will be assigned an AW (penalty-grade failure) for the class. No exceptions will be made.

Students who violate the College's Academic Integrity Policy and fail a course in consequence may not exercise the withdrawal privilege in that particular course.

 

Financial obligations to the College will be determined according to the Refund Policy.

 

Instructor Policies

  • All emails and responses posted in the General Questions section of the forum will be answered within one day.
  • All assignments will be graded within 1 week of the assignment due date

 

Grading

 

Letter Grade

Numeric Range

Quality Points

A

96 – 100

4.0

A-

90 – 95

3.67

B+

87 – 89

3.33

B

83 – 86

3.0

B-

80 – 82

2.67

C+

77 – 79

2.33

C

73 – 76

2.0

C-

70 – 72

1.67

D+

67 – 69

1.33

D

60 – 66

1.0

F

0 – 59

0

 

Due Dates and Late Penalties

  • The grace period for late assignments is as follows:
    • 1 day late-10% deduction off of the assignment grade
    • 2 days late-20% off of the assignment grade
    • 3 days late-the assignment will receive a grade of 0%
  • There will be no “extra credit.”

 

Academic Integrity

Academic dishonesty in any form, such as plagiarism and cheating, will not be tolerated. Sanctions will include an automatic F for plagiarism, but the severity or frequency of the violation may result in dismissal from the College as well. Please see the Student Handbook for a complete explanation.

 

The following are among the forms of dishonesty, in a classroom of any type, for which sanctions may be applied:

  • Using books, notes or other materials during an examination, unless expressly permitted;
  • Using purchased essays, term papers or preparatory research for such papers;
  • Copying others' work or engaging in unauthorized cooperation during an assignment or examination;
  • Allowing another student to copy from an examination or other assignment intended to be performed independently;
  • Borrowing from published works, whether material is taken verbatim or with minor alterations, without proper and/or sufficient acknowledgment;
  • Submitting as one’s own work originally done by someone else;
  • Submitting the same written report in more than one course without prior approval from the instructor(s) involved;
  • Stealing examinations or assignments;
  • Supplying or selling examinations or assignments;
  • Misrepresenting statements concerning work submitted;
  • Falsifying or fabricating experimental data or results;
  • Falsifying or fabricating the need for extensions on papers or make-up examinations.
  • Misrepresenting identity in an online course

 

(Please see student handbook for more information)

 

Disability Statement

Lackawanna College is an Affirmative Action, Equal Employment Opportunity institution.  Students with disabilities and other needs should feel free to contact the instructor privately if there are services and adaptations which can be made to accommodate specific needs.  Students who are having difficulties with class material are strongly advised to seek assistance in the reading and writing lab.  If you feel that you have a disability that has not been formally documented, you may meet with Mrs. Christine Kiehart in the Disability Services office to discuss your options. Please note that disability services do not include exemption from participation requirements in courses considered part of the School of Distance Education, including online and hybrid courses.

Lackawanna College Notice of Nondiscrimination

Lackawanna College will not discriminate in its educational programs, activities, or employment practices, based on race, color, national origin, sexual orientation, disability, age, religion, ancestry, union membership, or any other legally protected classification. Announcement of this policy is in accordance with State Law including the Pennsylvania Human Relations Act and with Federal Law including Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Sections 503 and 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Americans with Disabilities Act of 1990.

 

Title IX of the Education Amendment of 1972 is a federal civil rights law that prohibits discrimination on the basis of sex in federally funded education programs and activities. Lackawanna College is committed to providing an educational and work environment that is free from unlawful sexual discrimination including sexual harassment, sexual violence, and gender based harassment. 

 

In accordance with Title IX of the Education Amendments of 1972, Lackawanna College will not tolerate any forms of sexual misconduct including but not limited to: sexual harassment, sexual assault, sexual violence and gender-based harassment by employees, students or third parties. This includes prohibiting discrimination against pregnant and parenting students. The College also prohibits retaliation against any person who makes a claim of discrimination or harassment or who provides information in such an investigation. This policy applies to admissions, employment, treatment and access to all programs and activities that take place either on or off the campus at Lackawanna College. 

 

Lackawanna College will fully and promptly investigate all allegations of sexual misconduct and will take action reasonably designed to resolve the complaint in an equitable manner, end a hostile environment if one has been created, prevent its recurrence, and, when appropriate, take steps to remedy its effects on individuals and the college community.

Lackawanna College complies with Title IX and all other federal laws and regulations that prohibit discrimination in education programs or activities receiving federal financial assistance.

Reports or inquiries regarding nondiscrimination should be made to:

Title IX Coordinator/ Executive Director of the Student Wellness Program, Marsha Pigga, Angeli Hall, Room 102, 501 Vine Street, Scranton PA, 18509 (570) 955-1466/ (570) 677-7589, piggam@lackawanna.edu.

Equal Opportunity and Affirmative Action inquiries: Georgia Egan, Affirmative Action Officer/Director of Continuing Education, Angeli Hall, Room 300C, Vine Street, Scranton PA (570) 961-7815, EganG@lackawanna.edu or Gopu Kiron, Affirmative Action Officer/eLearning Director, Angeli Hall, Ground Floor, Vine Street, Scranton PA, (570) 504-7929, kirong@lackawanna.edu.

Additional information regarding Title IX requirements and how to file a complaint with the Office of Civil Rights: Office of Civil Rights at www2.ed.gov/ocr, 800-421-3481. Philadelphia Office: Office for Civil Rights U.S. Department of Education, The Wanamaker Building,100 Penn Square East, Suite 515, Philadelphia, PA 19107-3323 Telephone: 215-656-8541, Email: OCR.Philadelphia@ed.gov.   

Portfolio and Coursework

Lackawanna College will empower you to experience learning by inspiring your critical thinking, accessing your talents and skills, motivating you toward a career choice, and encouraging you to make a difference. In evidence of this learning, the College requires a graduation portfolio containing Career Documents, including a résumé, two letters of recommendation, and a career exploration; Core Coursework, including a research paper from College Writing; three sample papers or projects from Major Coursework; and a Lackawanna College Reflection Paper.

 

 

 

Course Schedule

 

Week

Topic

Course Objective Met

Related Assignment, Assessment, or Learning Activity

1

1 – Operations Management and Value Chains

  • 2 – Measuring Performance in Operations and Value Chains

The student will be able to explain the concept and importance of operations management and the concept of value and explain how the value of goods and services can be enhanced.

Chapters 1 & 2 Quiz

Current Events Discussion

2

3 – Operations Strategy

4 –Technology and Operations Management

5 – Goods and Service Design

 

The student will explain how organizations seek to gain competitive advantage.

 

The student will explain the benefits and challenges of using technology.

 

The student will describe steps involved in designing goods and services.

Chapters 3-5 Quiz

Chapter 5 Case Study

Current Events Discussion

3

6 – Supply Chain Design

 

7 – Process Selection, Design, and Analysis

 

8 – Facility and Work Design

The student will be able to explain the concept of a global supply chain and describe the key design decisions.

 

The student will be able to describe the four types of processes used to produce goods and services and explain the logic and use of the product-process matrix.

 

The student will be able to describe the four layout patterns and when they should be used.

Chapters 6 - 8 Quiz

Chapter 7 Case Study

Current Events Discussion

4

 

9 – Forecasting and Demand Planning

 

10 – Capacity Management

 

11 – Managing Inventories in Supply Chains

The student will be able to describe the importance of forecasting to the value chain and explain basic concepts of forecasting and time series.

 

The student will be able to explain the concept of capacity and how to compute and use capacity measures.

 

The student will be able to explain the importance of inventory, types of inventories, and key decisions and costs.

 

Chapters 9-11 quiz

 

Chapter 10 Case Study

 

Current Events Discussion

5

12 – Supply Chain Management and Logistics

 

13 – Resource Management

 

14 – Operations Scheduling and Sequencing

The student will be able to explain the basic concepts of supply chain management and describe the activities associated with logistics.

 

The student will be able to describe the overall frameworks for resource planning in both goods-producing and service-producing organizations.

 

The student will be able to explain the concept of scheduling and sequencing.

Chapters 12-14 quiz

 

Chapter 12 Case Study

 

Current Events Discussion

6

15 – Quality Management

 

16 – Quality Control and SPC

The student will be able to explain the concepts and definitions of quality and describe quality philosophies and principles of Deming, Juran, and Crosby.

 

The student will be able to describe quality control systems and key issues in manufacturing and service.

Chapters 15-16 quiz

Chapter 16 Case Study

Current Events Discussion

7

 

17 – Lean Operating Systems

 

18 – Project Management

The student will be able to explain the four principles of lean operating systems and describe the lean tools and approaches.

The student will be able to explain the key issues associated with project management and describe how to apply the Critical Path Method (CPM).

Chapters 17-18 quiz

Current Events Discussion