LACKAWANNA COLLEGE

Organizational Behavior (BUS 310 OA) Syllabus

3 Credits / Fall 2018 Subterm I

                                           

Instructor

Angela Bassani, CPA, MBA

Phone

570-504-7958

Office

Healey Hall, Room 217

E-mail

BassaniA@lackawanna.edu

Office Hours

Thursdays 2:30PM-5:30PM                          …& by appointment!

 

 

 

 

 

 

 

Text

Griffin, R. W., Phillips, J. M., & Gully, S. M. (2014). Organizational Behavior: Managing People and Organizations; 12th Edition. Boston, MA: Cengage Learning.

 

Description

This course is designed to explore the various human relationships and interactions that effect business operations. These behaviors are explored at both the micro and macro levels in relation to improving company culture (3 credits).

 

Objectives

  1. Critically examine traditional and current theories of organizational behavior, discuss the motivations for the change and development of new theories.
  2. Discuss micro-organizational and macro-organizational behaviors as they apply to company cultures through an international lens.
  3. Critique the organizational behavior of a company internally and externally, from several perspectives.
  4. Investigate methods and approaches used to effect, enhance, and redirect company culture at both the macro and micro levels.
  5. Introduce the role of organizational leadership through an examination of the functions and responsibilities associated with it.

Requirements

Students will be assessed on comprehending course content via: class participation, discussion, assignments, and exercises.

 

Evaluation

This course is highly structured around discussions and participation.  Preparation is expected with all readings and note taking should be practiced by each student. 

 

Online Course Attendance Policy

Students enrolled in credit-bearing courses at Lackawanna College will fail any course(s) in which they accumulate absences beyond the maximum number allowed. This pertains to online courses as well. Attendance is defined by participating in an academic activity within the online classroom, which includes posting replies in a graded discussion forum or submitting a written assignment. *Please note that the beginning of course activities common to all courses (Syllabus quiz, Course Navigation Quiz, Academic Honesty Pledge, Autobiography) DO NOT count for attendance purposes.

Students that fail to participate in an academic activity as described above in the online classroom prior to the last day to drop/add a course will automatically be dropped from the course.

Students who miss one week of participation will be DROPPED from the course. It is the responsibility of the student to formally withdraw from the course at the Registrar’s office.

# of Days Required for Discussion in an Online Course

Maximum # of Weeks Allowed without Discussion 

 

Twice on any four days in a week (8 total)

 

0

 

  • You are required to engage in discussion at least TWICE on FOUR days throughout the week for a total of EIGHT replies in all, minimum.
  • You should respond to the initial DQs posted AND respond to your classmates.
  • Responses MUST be substantive. See the document titled Good Discussions in your Handouts and Links.
  • Responses that do not move the conversation forward by providing information to which others can respond and build upon will NOT be counted toward your weekly score.
  • Students who miss one week of discussion will be DROPPED from the course.
  • Students who do not log on to the course within the drop/add period for the course will be DROPPED from the course. 
  • Your initial post is due by Wednesday, and your replies are due by Sunday night each week.

 

Online Course Discussion Policy

In order to understand, remember, and benefit from what we learn in class, discussion and interaction are critical. Responses such as, “I like what you said.” “I agree.” Or “Good thinking.” are NOT acceptable. Also, you should NOT simply repeat what someone else has already said.

You MUST reply no less than 8 times per week – twice on any four days.

You should also use this rubric to gain all possible points for your contributions and, more importantly, to get the most out of our class discussion!

Online Classroom Discussion and Interaction Rubric

8 points per week for a total of 56 points

 

 

What Should I Do?

Points Available

Did I do This?

Where?

Points Earned

Answer both Discussion Questions directly demonstrating a clear understanding of the material, support your response with research or reading, and promote conversation (2 replies)

1

 

 

 

Respond to at least two classmates’ posts (2 replies)

1

 

 

 

Continue both conversations with at least one additional reply to each peer (2 replies)

1

 

 

 

Respond to at least one of the teacher’s secondary questions, conversing with a classmate who responds to the same question (2 replies)

1

 

 

 

Be sure all responses are detailed and clear and are posted twice on four separate days.

1

 

 

 

Be sure that all responses relate to the course reading and notes, your own everyday life, or to both

1

 

 

 

Provides the class with a response that is non-generic and inspiring – meaning that they learn from what you have contributed and can continue the conversation

1

 

 

 

Use proper grammar, spelling, and netiquette

1

 

 

 

TOTAL POINTS for EACH WEEKLY DISCUSSION:

8

 

 

 

 

Online Course Discussion Policy

In order to understand, remember, and benefit from what we learn in class, discussion and interaction are critical. Responses such as, “I like what you said.” “I agree.” Or “Good thinking.” are NOT acceptable. Also, you should NOT simply repeat what someone else has already said.

Good Discussions in Course Resources will help you, but you should also use this rubric to gain all possible points for your contributions and, more importantly, to get the most out of our class discussion!

Ask yourself the following questions to help guide you in having a great discussion:

  • Did I answer the discussion questions directly demonstrating a clear understanding of the material that promoted conversation?
  • Did I support my answers to the discussion questions with research and reading?
  • Did I respond to at least two classmates?
  • Did I continue the conversation with peers that replied to my discussion?
  • Did I answer any additional questions the instructor may have asked?
  • Are all of my responses detailed and clear?
  • Did I participate in the discussion on 4 separate days?
  • Did I relate my responses to the course reading, notes, and/or personal life?
  • Did I provide the class with a response that is non-generic and inspiring – meaning that they learned from what I have contributed and can continue the conversation
  • Did I use proper grammar, spelling and netiquette?

 

Responses that do not move the conversation forward by providing information to which others can respond and build upon will negatively affect your weekly score.

 

Withdrawal Policy

A student has the privilege of withdrawing from any courses or from the College itself without academic penalty up to and including the final date for withdrawal indicated on the College calendar.

To withdraw officially from a course or from the College, a student must obtain the proper withdrawal form from the Student Affairs Office or from your Center Director, complete this form and submit it to the Registrar's Office before the final day for withdrawal without academic penalty as indicated on the College calendar. If a student stops attending a course for which he/she is registered after the published census date (end of drop/add) without having officially withdrawn from the course, the student will be assigned an AW (penalty-grade failure) for the class. No exceptions will be made.

Students who violate the College's Academic Integrity Policy and fail a course in consequence may not exercise the withdrawal privilege in that particular course.

 

Financial obligations to the College will be determined according to the Refund Policy.

 

Instructor Policies

  • All emails and responses posted in the General Questions section of the forum will be answered within one day.
  • All assignments will be graded within 3 days of the assignment due date

 

Grading

Initial Week Requirements = 2 points

Discussion Posts (2 per week x 7 weeks =14 total) = 56 points

Weekly Assignments/Case Studies (15 total) = 30 points

Final Essay = 12 points

TOTAL POINTS AVAILABLE = 100 points

 

Letter Grade

Numeric Range

Quality Points

A

96 – 100

4.0

A-

90 – 95

3.67

B+

87 – 89

3.33

B

83 – 86

3.0

B-

80 – 82

2.67

C+

77 – 79

2.33

C

73 – 76

2.0

C-

70 – 72

1.67

D+

67 – 69

1.33

D

60 – 66

1.0

F

0 – 59

0

 

Due Dates and Late Penalties

  • The grace period for late assignments is as follows:
    • 1 day late-10% deduction off of the assignment grade
    • 2 days late-20% off of the assignment grade
    • 3 days late-the assignment will receive a grade of 0%

 

Academic Integrity

Academic dishonesty in any form, such as plagiarism and cheating, will not be tolerated. Sanctions will include an automatic F for plagiarism, but the severity or frequency of the violation may result in dismissal from the College as well. Please see the Student Handbook for a complete explanation.

 

The following are among the forms of dishonesty, in a classroom of any type, for which sanctions may be applied:

  • Using books, notes or other materials during an examination, unless expressly permitted;
  • Using purchased essays, term papers or preparatory research for such papers;
  • Copying others' work or engaging in unauthorized cooperation during an assignment or examination;
  • Allowing another student to copy from an examination or other assignment intended to be performed independently;
  • Borrowing from published works, whether material is taken verbatim or with minor alterations, without proper and/or sufficient acknowledgment;
  • Submitting as one’s own work originally done by someone else;
  • Submitting the same written report in more than one course without prior approval from the instructor(s) involved;
  • Stealing examinations or assignments;
  • Supplying or selling examinations or assignments;
  • Misrepresenting statements concerning work submitted;
  • Falsifying or fabricating experimental data or results;
  • Falsifying or fabricating the need for extensions on papers or make-up examinations.
  • Misrepresenting identity in an online course

 

(Please see student handbook for more information)

 

Disability Statement

Lackawanna College is an Affirmative Action, Equal Employment Opportunity institution.  Students with disabilities and other needs should feel free to contact the instructor privately if there are services and adaptations which can be made to accommodate specific needs.  Students who are having difficulties with class material are strongly advised to seek assistance in the reading and writing lab.  If you feel that you have a disability that has not been formally documented, you may meet with Mrs. Christine Kiehart in the Disability Services office to discuss your options. Please note that disability services do not include exemption from participation requirements in courses considered part of the School of Distance Education, including online and hybrid courses.

Lackawanna College Notice of Nondiscrimination

Lackawanna College will not discriminate in its educational programs, activities, or employment practices, based on race, color, national origin, sexual orientation, disability, age, religion, ancestry, union membership, or any other legally protected classification. Announcement of this policy is in accordance with State Law including the Pennsylvania Human Relations Act and with Federal Law including Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Sections 503 and 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and Americans with Disabilities Act of 1990.

 

Title IX of the Education Amendment of 1972 is a federal civil rights law that prohibits discrimination on the basis of sex in federally funded education programs and activities. Lackawanna College is committed to providing an educational and work environment that is free from unlawful sexual discrimination including sexual harassment, sexual violence, and gender based harassment. 

 

In accordance with Title IX of the Education Amendments of 1972, Lackawanna College will not tolerate any forms of sexual misconduct including but not limited to: sexual harassment, sexual assault, sexual violence and gender-based harassment by employees, students or third parties. This includes prohibiting discrimination against pregnant and parenting students. The College also prohibits retaliation against any person who makes a claim of discrimination or harassment or who provides information in such an investigation. This policy applies to admissions, employment, treatment and access to all programs and activities that take place either on or off the campus at Lackawanna College. 

 

Lackawanna College will fully and promptly investigate all allegations of sexual misconduct and will take action reasonably designed to resolve the complaint in an equitable manner, end a hostile environment if one has been created, prevent its recurrence, and, when appropriate, take steps to remedy its effects on individuals and the college community.

Lackawanna College complies with Title IX and all other federal laws and regulations that prohibit discrimination in education programs or activities receiving federal financial assistance.

Reports or inquiries regarding nondiscrimination should be made to:

Title IX Coordinator/ Executive Director of the Student Wellness Program, Marsha Pigga, Angeli Hall, Room 102, 501 Vine Street, Scranton PA, 18509 (570) 955-1466/ (570) 677-7589, piggam@lackawanna.edu.

Equal Opportunity and Affirmative Action inquiries: Georgia Egan, Affirmative Action Officer/Director of Continuing Education, Angeli Hall, Room 300C, Vine Street, Scranton PA (570) 961-7815, EganG@lackawanna.edu or Gopu Kiron, Affirmative Action Officer/eLearning Director, Angeli Hall, Ground Floor, Vine Street, Scranton PA, (570) 504-7929, Kirong@lackawanna.edu.

Additional information regarding Title IX requirements and how to file a complaint with the Office of Civil Rights: Office of Civil Rights at www2.ed.gov/ocr, 800-421-3481. Philadelphia Office: Office for Civil Rights U.S. Department of Education, The Wanamaker Building,100 Penn Square East, Suite 515, Philadelphia, PA 19107-3323 Telephone: 215-656-8541, Email: OCR.Philadelphia@ed.gov.   

Portfolio and Coursework

Lackawanna College will empower you to experience learning by inspiring your critical thinking, accessing your talents and skills, motivating you toward a career choice, and encouraging you to make a difference. In evidence of this learning, the College requires a graduation portfolio containing Career Documents, including a résumé, two letters of recommendation, and a career exploration; Core Coursework, including a research paper from College Writing; three sample papers or projects from Major Coursework; and a Lackawanna College Reflection Paper.

 

Course Schedule

 

Week

Topic

Course Objective Met

Related Assignment, Assessment, or Learning Activity

1

An Overview of Organizational Behavior

 

The Changing Environment of Organizations

1,2,3

Read Chapters 1 and 2

Discussion Questions W1DQ1 and W1DQ2

Reflection #1

Case Study: J.M. Smucker Company

2

Individual Characteristics

 

Individual Values, Perceptions, and Reactions

2,3

Read Chapters 3 and 4

Discussion Questions W2DQ1 and W2DQ2

Reflection #2

Case Study: "What to Do When the Boss Releases His Inner Toddler”

3

Motivating Behavior

 

Motivating Behavior with Work & Rewards

3, 4

Read Chapters 5 and 6

Discussion Questions W3DQ1 and W3DQ2

Case Study: "Pride-Building at Aramark" under Assignments.

Case Study: "The Whole Truth"

4

Groups and Teams

 

Decision Making and Problem Solving

2, 3, 4

Read Chapters 7 and 8

Discussion Questions W4DQ1 and W4DQ2

Case Study: "Teamwork at IDEO"\

Case Study: "The Role of Groupthink in the Financial Crisis"

5

Communication

 

Managing Conflict and Negotiating

3, 4

Read Chapters 9 and 10

Discussion Questions W5DQ1 and W5DQ2

Reflection #3

Case Study: "Ombudsman to the Rescue"

6

Traditional Leadership Approaches

 

Contemporary Views of Leadership in Organization

 

Power, Influence, and Politics

1, 2, 3, 5

Read Chapters 11, 12, 13

Discussion Questions W6DQ1 and W6DQ2

Reflection #4

Case Study: "Leading a Police Force Transformation"

7

Organizational Structure and Design

 

Organizational Culture

1, 2, 3

Read Chapters 14 and 15

Discussion Questions W7DQ1 and W7DQ2

Case Study: "Building a Culture for Inclusion"

Case Study: "The Morning Star's Lattice Structure"

8

Organization Change and Change Management

1, 3, 5

Read Chapter 16

Reflection #5

Final Essay Due